So…it has been a while for posting. Despite being laid off in January with (seemingly) extra time on my hands, I have been extremely busy. That’s no excuse, I know. But my post-hockey season resolution to myself is to get back in the swing of things with some great marketing posts. I’ll start with an [...]
Filed under: Marketing | Tagged: Foody Call, Houlihan's, Pittsburgh Penguins, Stanley Cup, text, texting | Leave a Comment »
I’ve ordered signs from Madison Avenue for work. They offer eco-friendly event signs that are reusable and interchangeable. The product is great. With 130 events held by the PTC each year, this was also a cost savings for us…you do the math. I was first introduced to Madison Avenue at the 2007 Annual ASAE conference in [...]
Filed under: Customer Service, Marketing | Tagged: crisis, customer affinity, Customer Service, Madison Avenue, power outage | Leave a Comment »
A great lesson on building customer loyalty… Every six months or so I order boxes from Uline, a company that specializes in packaging materials, boxes, bubble wrap…you name it, they carry it. I feel that they are very reasonably priced, extremely efficient and customer-centric in their business approach. If it wasn’t for their eerie fascination [...]
Filed under: Customer Service, Marketing | Tagged: catalogs, customer-centric, orders, pricing, product marketing, spam, Uline | Leave a Comment »
I’m going to start with a simple lesson on customer service and loyalty. I’ll let you in on a secret — I go tanning…at a salon. Call it fake baking or bronzing or what ever you like. I go because it clears up my skin. When I don’t go, I tend to get break outs [...]
Filed under: Customer Service, Marketing | Tagged: EZ Tanning & Nails, Sales | Leave a Comment »
